Frequently Asked Questions (FAQ)
Not sure what you want?
Take a look at my portfolio or follow me on Instagram and Facebook for inspiration. If you have an idea but need guidance, send me a message via creative enquiry form on 'my services'.
How do I place an order?
Fill out an email with your name, contact details, what you'd like to order, a deadline (if applicable), and budget (if known). You can email me directly.
How can I get a quote?
I am happy to provide a quote - simply send me a direct message on my social media or an email. Let's get talking!
How will I get updates on my order?
I’ll keep you updated via email or Facebook with:
Is anything currently for sale?
Yes - there are pieces for sale upon enquiry.
My focus is on custom commissions (the pricing guide is on the my services page).
You can also purchase seasonal prints in the shop section.
Can I leave a testimonial?
Absolutely! I’d love to hear your feedback.
Copyright & Reproduction Rights
The Commission Process
Cancellations & Refunds
What if I don’t like the final piece?
I’ll share progress updates, so we can make adjustments along the way.
Delivery & Payment
Privacy & Cookies
We use cookies to improve your experience and show ads using Google AdSense. Google may collect information about your visit to serve personalized ads. By continuing to use our site, you consent to our use of cookies and ads.
For more info, see Google’s ad policies: https://policies.google.com/technologies/ads.
Not sure what you want?
Take a look at my portfolio or follow me on Instagram and Facebook for inspiration. If you have an idea but need guidance, send me a message via creative enquiry form on 'my services'.
How do I place an order?
Fill out an email with your name, contact details, what you'd like to order, a deadline (if applicable), and budget (if known). You can email me directly.
How can I get a quote?
I am happy to provide a quote - simply send me a direct message on my social media or an email. Let's get talking!
How will I get updates on my order?
I’ll keep you updated via email or Facebook with:
- Sketches & concepts
- Progress photos/videos
- Final approval before completion
Is anything currently for sale?
Yes - there are pieces for sale upon enquiry.
My focus is on custom commissions (the pricing guide is on the my services page).
You can also purchase seasonal prints in the shop section.
Can I leave a testimonial?
Absolutely! I’d love to hear your feedback.
Copyright & Reproduction Rights
- You own your commissioned piece but cannot reproduce it (e.g., as prints or cards) without permission.
- Digital art must include a credit to Zoe Davey Art & Photography when shared online.
- If you need commercial use rights, contact me for a contract.
The Commission Process
- Enquiry – Send an email or fill out the order form.
- Consultation – We’ll discuss ideas, materials, pricing, and set a deposit.
- Creation – I’ll provide updates throughout the process.
- Finalization – You’ll receive the finished piece after full payment.
Cancellations & Refunds
- You can cancel before the creation process starts (before deposit payment).
- If I’ve already started, you’ll be charged for work done so far.
- Deposits are non-refundable.
What if I don’t like the final piece?
I’ll share progress updates, so we can make adjustments along the way.
Delivery & Payment
- Delivery options: Post, email, collection, or cloud transfer.
- Postage costs extra. I take care in packaging, but once shipped, I can’t take responsibility for damage.
- Payment via bank transfer or cheque (agreed during consultation).
Privacy & Cookies
We use cookies to improve your experience and show ads using Google AdSense. Google may collect information about your visit to serve personalized ads. By continuing to use our site, you consent to our use of cookies and ads.
For more info, see Google’s ad policies: https://policies.google.com/technologies/ads.
